Monday, November 30, 2009

What has ergonomics ever done for us?

First class seats, nuclear power plant control rooms, and cars that respond well to older drivers, among other things. The Design Museum in London features several key examples of good ergonomics leading to great results.

For example, the control desk at the CERN control room is the end product of intense study. That's reasonable when you're dealing with billions of dollars worth of sensitive scientific equipment. "It's a huge scientific instrument, so it has to be right," says the ergonomics show's curator Gemma Curtin.

"They studied everyone's jobs, how they needed to be connected, how items had to be arranged on the desk."

Today, ergonomics is changing to accommodate shifting work habits and evolving technology, as well. The Design Museum of the future might take a look at how we're using today's laptops, along with their irritating tendency to be un-ergonomic at the worst possible times. Here's a Duke University ergonomics expert with advice on how to effectively use your laptop at work.



3RS2V4HW9SAN

Tuesday, November 24, 2009

Pranks, Parties, and Other Fun Cubicle Activities.

How do you put a constantly-complaining colleague in his place? Simple: make his complaints of "I'm being buried alive in my work!" a reality, if only a little: Your next project: how to bury your whiney colleague's cubicle. All in good fun, of course.

Frivolous? Hell no, you need these stunts to make life on the cubicle farm more bearable. Play is an integral part of a productive workforce - managers ought to tolerate a little prankery like the demonstration above.

Or an office party - with the holidays coming up, even businesses weakened by the economy ought to have an opportunity to celebrate, boosting morale and building teamwork.

Carin Warner's workforce will be celebrating more humbly this year - "We're going to scale back and still have fun together," said Warner, proprietor of the Boston-based public relations firm Warner Communication, is based in Boston. Potluck party on the beach replaces weekend getaways for Warner, but no matter - the party is the important thing.

Teamwork will be reinforced by involving employees in the planning process - "The very coming together over a non-work task is in itself delightful, delicious and engaging," said employee retention consultant Beverly Kaye.

Friday, November 20, 2009

Modular Furniture - Godsend for Facility Managers.

Facility managers take note - modular furniture is your friend. Today's Facility Manager chimes in with some useful tips for managing office furniture, when the time comes to move 'em around your territory.
Furniture that can be easily moved around is key. Ease of disassembly is another attractive characteristic for many FM's. And it’s worth noting that this advantage is not limited to chairs, desks, storage, and the like.

“Modular interior construction is finally beginning to realize its potential,” observes Mark Paul, national sales manager for OM Workspace based in Naperville, IL. “Many buildings use movable walls, raised floors, sound masking systems, and indirect lighting fixtures to [facilitate easily reconfigured space.]”facilities management furniture trends

Wait, isn't modular furniture expensive? Not anymore; one side-effect of the recession is a glut in used office furniture, and a corresponding surfeit of remanufactured office furniture that's practically indistinguishable from brand new, but comes at a lower cost.

This provides an advantage for the facility manager with one eye to the future, and another on his bottom line.

Modular office furniture is not only adequately represented in remanufactured furniture catalogs (such as Cubicles.com's extensive inventory of remanufactured furniture by Herman Miller - watch out, it's in PDF). Modular office furniture's increasing versatility and interchangeability offers the following advantages highly sought after by facility managers:

Adaptability: such furniture can be reconfigured to serve a variety of job types. They can be adapted to current usage, or put away when downsizing or restructuring occurs.

Compatibility: remanufactured office furniture catalogs allow facility managers to match newly-purchased furniture to existing product lines - minimizing the mismatch that often comes when the manager has to wait long periods before purchasing new furniture.

Customization: remanufactured office furniture allows a high degree of customization when called for. Call center operators and vice presidents have very different needs - a facility manager ought to be able to provide for the needs of both.

Mona Hoffman, vice president of marketing at Kimball Office in Jasper, IN, notes the way the wind is blowing for facility managers. “There is a need for multipurpose products that easily adapt to changing footprints and flex with the flow of people and projects,” Hoffman reports.

Tuesday, November 17, 2009

Noise in Open Office Plans Kills Productivity.

Office cubicle stations beware: open office setups can be bad for corporate productivity. According to Julian Treasure, Chairman of sound consultancy The Sound Agency, the impact of sound on business is way out of proportion to the attention it's been given so far.

Most organizations have no idea about the impact that sound makes on business, and therefore don't seek to control it. But sound does affect workers on a very deep level - changing behavior in subtle ways for both good and ill.

In open office plans, Treasure notes, average ambient noise can drop productivity by over 60%. The good news, Treasure reassures us, is that workers in open office plans can triple average productivity just by wearing headphones playing the sounds of twittering birds.

Don't take our word for it, listen to Treasure's TED Talk below.

Friday, November 13, 2009

Green Building Template in Hotel Chain's Future.

Green buildings are so mainstream now, even hotel chains are getting into the act. Marriott International revealed an ambitious green hotel portfolio last week, a plan underpinned by a green hotel prototype that is pre-certified LEED-compliant.

The new hotel design will be available in April 2010, implemented on the Courtyard Settler’s Ridge property in Pittsburgh, Pennsylvania. As Marriott learns from the prototype's example, more green hotels will be built as part of a tenfold expansion planned over the next five years.

Marriott claims it can save up to $100,000 in construction expenses, and reduce design time by six months. The green hotels built using the template will use up to a fourth less energy and water compared to the average hotel.

Wednesday, November 11, 2009

Call Center Workers Appreciate Ergonomic Thinking.

Earlier we discussed new thought on ergonomics - namely, how we’ve discovered that movement is essential to proper ergonomics, not proper posture.

Therefore, comfort and long-term protection from injury doesn’t come from knees locked at a ninety-degree angle all the time. Proper ergonomics comes from adjusting one’s chair, stretching extremities, resting one’s eyes from looking at the monitor, or standing every few minutes to avoid being locked in a seated position for hours on end.

One group of office workers is extremely grateful for this new ergonomic thinking – call center workers, who suffer a great deal from the injuries that come with bad ergonomic habits.

Tuesday, November 10, 2009

18-Button Mouse: Ergonomics Fail.


Image © OpenOfficeMouse.

Ergonomics isn’t rocket science – comfort is job one, and intuitiveness is always, always going to get you there two-thrids of the way. A seat that supports your lumbar area. Keyboards that cushion your wrist.

So what could the guys at OpenOffice be thinking with this un-ergonomic eighteen-button monster?

Friday, November 6, 2009

Office Interior Design Helps Heal Patients.

A doctor's office layout can help greatly in facilitating her patients' well being - a consultation room's interior design can improve the quality of a visit, the Mayo Clinic announced in a new study.



These surprising findings were revealed through a randomized trial published in Health Environments Research and Design Journal. The Space and Interaction Trial tested a new office interior design, which had both patient and physician facing a computer screen at a semi-circular desk. The study randomly tested 63 pairs of patients and doctors.



Participating physicians felt that they were able to share more information, while patients felt they had better access to information.



"This study supports the notion that the space in which people meet can influence how they work together," said Dr. Victor Montori, one of the study's principal authors.



The study was a result of collaboration between the Mayo Clinic and the office furniture company Steelcase.

Thursday, November 5, 2009

New Thinking on Ergonomics.

Is your intel on ergonomics accurate? New discoveries in ergonomic science may have made your old ideas on office ergonomics obsolete.

If you're reading this, you're probably not a professional ergonomics consultant - you can rest easy, as you're not really supposed to keep up with all the latest in the field. (That's a job for Cubicles.com's space planning team.)

According to Ankrum Associates, the new developments mainly constitute a relaxing of the old rules - and an increased emphasis on range of movement versus correct posture. Here's a rundown of the new thinking in ergonomics:

Monitor distance - the old wisdom was that a monitor should be 18-24 inches away. Actually, longer distances relax the eyes - so the ideal distance is actually further than two feet away. Keep the monitor far from your eyes, but close enough to read the text.

Chair placement - people used to believe that the chair's height should allow the feet to reach the floor, assuming the legs are bent at a 90-degree angle. While this angle isn't necessarily uncomfortable or harmful, the legs shouldn't be expected to be nailed down in that single position all the time. The chair should simply be expected to be low enough for the feet to rest on the floor, period.

Posture - formerly, ergonomics books recommended an upright posture, hips perfectly perpendicular to the legs. Now, a wider hip angle seems to be more in line with natural ergonomics - optimally, the hips should be angled at 130 degrees. This aligns the vertebrae to ease the pressure on the intervertebral discs.

Sitting at a recline is also better than sitting upright, as this position eases the strain on your lower back muscles and lightens the load on your spine.